Any Topic Any Time! tm The Best In Workplace Training Videos - DVDs - Books

SPECIAL FREE 2 - DAY SHIPPING on all video or DVD orders to US locations!

TRAINING TOPIC : THE GUEST SERIES

Video: THE GUEST #1 CUSTOMER SERVICE VIDEO

-Everything You Already Know About Great Customer Service!

Watch as Ken Sperling shows us the secrets of treating your customers like "Guests" in your home.

Features: Bank Scene, Restaurant, Retail, and funny!

TRAINING POINTS:

• Welcoming Them
• Using Their Name
• Taking Care of Their Needs
• Thanking Them
• Inviting Them Back

PURCHASE - DVD $895 - PURCHASE VHS Video - $795 - RENT for one week - $350(DVD) - $295(VHS)

14 Minutes - Includes Training Leader's Guide and Ten Reminder Pocket Cards.

Buy with the DIFFICULT GUEST for only $1495(DVD) & $1295 (VHS) full package or $1125 basic package (VHS)

Video/DVD:THE DIFFICULT GUEST- Best Seller! Sequel to The Guest

TRAINING POINTS:

Listen to your customers - Apologize personally

Solve the problem- Thank your guest for their business

Includes: Training Leader's Guides - Full Package includes extra role-play video.

PURCHASE - DVD $995 -PURCHASE VHS Video - $895 Fullpackage or $795 basic package -

RENT for one week - $350(Full) or $295(Basic)

Buy with the GUEST for only $1495(DVD) & $1295 (VHS) full package or $1125 basic package (VHS)

The Guest & Difficult Guest Training Videos The Guest & Difficult Guest Training Videos The Guest & Difficult Guest Training Videos The Guest & Difficult Guest Training Videos