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TRAINING TOPIC : GENDER AND GENERATIONAL

Communicating in a Diverse World. (25 minutes) <CLIP>

Video OR DVD: DIALOGUE : Now You're Talking! 4 part series

New 4-program series, Dialogue Program Contents:

Communicating in a Diverse World. (25 minutes) DOWNLOAD CLIP ABOVE

Dialogue for Cultural Understanding. (24 minutes)

Dialogue between Genders. (21 minutes)

Dialogue among Generations. (24 minutes)

PURCHASE DVD or VHS Video Series $1875 or $625 each - RENT for one week - $295 each

Support materials include a comprehensive facilitation guide, reproducible handouts & PowerPoint slides for classroom presentation

-- FLIGHT OF THE BUFFALO $695.00

-- SOARING WITH THE PHOENIX $695.00

-- THE X FACTOR $495.00

-- SHOWDOWN AT GENERATION GAP $495.00

-- THE POWER DEAD EVEN RULE $495.00

-- INVISIBLE RULES $495.00

-- CONFLICT: THE RULES OF ENGAGEMENT $495.00

-- CHANGING THE RULES $495.00

PURCHASE VHS or DVD

PURCHASE VHS or DVD

Gender Communication Package I:

The Power Dead-Even Rule
Invisible Rules
Conflict: Rules of Engagement
Changing the Rules
Package price was $ 1,188.00 now $990.00 PURCHASE VHS or DVD

Gender Communication Package II:

The Brain Game
Mars & Venus In The Workplace
Listening Between The Lines
Unspoken Messages
Package price was $1,266.00 now $1,055.00 PURCHASE VHS or DVD

Generations:
The X Factor
Showdown at Generation Gap
Package price was $594.00 now $495.00 PURCHASE VHS or DVD

ABC News "UNDENIABLE" Pack with:
THE FAIRER SEX?
AGE & ATTITUDES
THE UGLY TRUTH
TRUE COLORS
UNDER SUSPICION

Package price was $1500 now $975PURCHASE VHS or DVD

These are all available as single units - call us @ 1-888-621-7773 for lowest prices !

Video or DVD: WHAT'S IN IT FOR ME - Good for younger employees

"What's in It for Me?" is the most innovative customer service video training tool in years. It addresses the topic of customer service from a viewpoint that will truly motivate employees—their own perspective! Employees actually learn to consider What's in It for Me? and make customer service decisions that are in the best interests of the customer, the organization, and their own career.

Viewers will learn tactical, face-to-face techniques for providing exceptional customer service, and they'll learn how using these techniques will benefit their career. They'll learn innovative concepts, like the "Best Face of the Stone", that go beyond the typical customer service training messages to speak directly to the employee's reality (and not just the needs of the organization).

PURCHASE VHS Video - $695 RENT for one week - $195 ..e Guest