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TRAINING TOPIC : CONFLICT RESOLUTION
Video or DVD:
BAD APPLES : ™ How to Deal
with Difficult Attitudes
Let's start with the bottom line first. If you have lazy teammates, cranky customers, bossy bosses or rigid co-workers, then Bad Apples™ is for you! Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. This program can give supervisors, managers and employees some practical, easy-to-use techniques for eliminating negativity in the workplace.
Like the saying "One bad apple spoils the whole bunch", one person with a bad attitude can have a negative impact on the entire team or company! Bad Apples™ is a learning experience to help people understand how attitudes impact relationships and provides a process for overcoming attitudes that may be stifling their individual and team performance. Bad Apples™ can help the bad apples shine!
PURCHASE - DVD $995 - 
PURCHASE VHS Video - $695 - RENT
for two weeks - $395(DVD) - $235(VHS) 
Video or DVD: KEEPING THE GOOD ONES An Employee Retention Film
with Humor and Heart
The message of this film for managers is simple, Treat your team members as people first and employees second.In the end,
keeping the good ones comes down to connecting with each member of you team on a regular basis. The great news is that
this doesn't cost the company a dime.
PURCHASE - DVD $895 - PURCHASE VHS Video - $795 - RENT for one week - $350(DVD) - $295(VHS) .
Video or DVD: LOVE EM OR LOSE EM
This DVD features the training content of Coastal?s Love ?Em or Lose ?Em: Employee Retention video -- a vital program wich will give you practical ways to communicate with your people as well as how you can demonstrate that you value and appreciate them and their efforts.
PURCHASE - DVD $745 PURCHASE VHS Video - $650 Toolkit
package / $595 video only - RENT for one week - $165
Video or DVD: BETWEEN YOU AND ME: SOLVING CONFLICT
23 Minutes *VERSION FOR PUBLIC SECTOR EMPLOYEES AVAILABLE.
PURCHASE VHS Video or DVD - $695 - RENT
for one week
- $165 .....
Includes: Training
Leader's Guide and Self-Study Book Managing Workplace Conflict
Video or DVD: COPING
WITH DIFFICULT PEOPLE Parts one and two
PART ONE -There are ways you can survive difficult people at work! This video explains six different personality types that could prevent you from doing your job adequately, and what to do to gain cooperation. From calming the Tank to handling Complainers without getting defensive yourself, this series gives you the skills to identify and deal with stressful individuals confidently.
PART TWO - There are ways you can survive difficult people at work! Coping with Difficult People explains six different personality types that could prevent you from doing your job adequately and what to do to gain cooperation.
PURCHASE VHS Video or DVD - $795 both or $450.00 each - RENT
for one week
- $165 each .....
Video or DVD: NATURAL INTELLIGENCE
*FEATURES TERRY ANDERSON Iran Hostage WHO DEVELOPED STRATEGIES FOR COPING WITH A EXTREMELY
DIFFICULT ENIVIRONMENT. VIDEO TEACHES THE SKILLS THAT HELP YOU TO SUCEED WHATEVER THE ADVERSITY.
During his seven years in captivity, ex-hostage Terry Anderson developed coping strategies that enabled him to thrive in an extremely difficult environment. Together with acclaimed human intelligence expert Dr. Robert Flower, Anderson teaches skills that empower professionals to succeed no matter what challenges they face.
PURCHASE VHS Video or DVD - RENT for one week - $295
14 Minutes Includes: Training Leader's Guide and Employee Handouts you my copy.
Video/DVD:THE DIFFICULT GUEST- Best Seller! Sequel to The Guest
TRAINING POINTS:
Listen to your customers - Apologize personally
Solve the problem- Thank your guest for their business
Includes: Training Leader's Guides - Full Package includes extra role-play video.
PURCHASE - DVD $995 -PURCHASE VHS Video - $895 Fullpackage or $795 basic package -
RENT for one week - $350(Full) or $295(Basic) 
Buy with the GUEST for only $1495(DVD) & $1295 (VHS) full package or $1125 basic package (VHS)
Video or DVD: THE UNIFIED TEAM BEST SELLER! A MUST SEE!
FROM THE PRODUCERS OF THE GUEST AND THE PRACTICAL COACH.
Shrug off any preconceived notions about teambuilding and make room in your training library for this one. The Unified Team offers powerful skills training on conflict resolution and restoring work group unity. The film's straightforward approach to conflict resolution and other team leadership topics and the training flexibility the workbook provides make The Unified Team a practical solution for any company trying to resolve work conflicts or strengthen its teams.
PURCHASE - DVD $895 - PURCHASE VHS Video - $795 - RENT for one week - $350(DVD) - $295(VHS)
Video or DVD : WORKING WITHOUT A SCRIPT - NEW RELEASE
Second City Communications has facilitated successful business training for over 45 years. Their training program, Working Without A Script, teaches how the basics of improvisation will help your organization communicate better, build stronger teams, and create a positive work environment. Just like an improv troupe, organizations need to know how to work together when the plan doesn’t go as planned.
TRAINING POINTS - ACTIVELY LISTEN - AFFIRM EACH OTHER'S IDEAS - BUILD ON THE IDEA
PURCHASE - DVD $595 - PURCHASE VHS Video - $595 - RENT for one week - $200(DVD) - $200(VHS).
Includes 1 VHS or DVD, Training Activities on DVD & CD-ROM, Leader's Guide Workbook, Powerpoint, Transcripts & Pocket Cards
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