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TRAINING TOPIC : CASINO TRAINING VIDEOS
Video or DVD: CASINO: A CUSTOMER SERVICE STORY - CASINO BEST SELLER
The exclusive training video for Casino customer service! READ FULL DESCRIPTION
Watch as we go into the Casino and have fun learning the basics of great guest service!
PURCHASE - DVD $895 
PURCHASE VHS Video - $795- RENT for one week - $295 .....
Video or DVD: FUN IS GOOD PROGRAM
When's the last time you had fun at work? If you can't remember, you're missing out on more than just a few laughs. Go behind the scenes with the Saint Paul Saints, a minor league baseball team that lives its motto: Fun Is Good.
Three quarters of HR professionals polled agree that companies that promote fun at work are more effective than those that don't. Yet only 2 percent rate their organization as "excellent" with regard to its fun work environment. WATCH THIS FUN VIDEO !
* Discover Your Passion
* Bring a Positive Attitude
* Show People You Care
PURCHASE DVD or VHS Video - $695 - RENT for one week - $275 .
Video or DVD:
GIVE EM' THE PICKLE -
NEW RELEASE
& BEST SELLER
PICKLES are those special
or extra things you do to make people happy. It's a hand written
thank you note with every order shipped. It’s walking the
customer to the item they’re looking for rather than pointing
or maybe it’s simply calling them by name. The trick is figuring
out what your customers want and then making sure they get it.
That’s the PICKLE. (sequel to I'll Be Back )
PURCHASE - DVD $895 - PURCHASE VHS Video - $795 - RENT for one week - $350(DVD) - $295(VHS)
Order Now ! and get FREE SHIPPING AND FREE GIVE EM THE PICKLE HARDCOVER BOOK !- (put freebook offer on order)
18 Minutes - Includes Training Leader's Guide , 10 Pickle Pins and 10 Cards - SEE OTHER PICKLE ITEMS <CLICK HERE>
.
Video or DVD: THE GUEST - Everything
You Already Know About Great Customer Service!
Features: Bank Scene, Restaurant, Retail, and more!
TRAINING POINTS:
PURCHASE - DVD $895 - PURCHASE VHS Video - $795 - RENT for one week - $350(DVD)
- $295(VHS)
14 Minutes
- Includes Training
Leader's Guide 
Video or DVD:THE
DIFFICULT GUEST- Best Seller! Sequel to The Guest
TRAINING POINTS:
Listen to your customers Apologize personally
Solve the problem Thank your guest for their business
Includes: Training Leader's Guides - Full Package includes extra role-play video.
PURCHASE - DVD $995 -PURCHASE VHS Video - $895 Fullpackage
or $795 basic package -
RENT for one week - $350(Full) or $295(Basic)
****Buy with
the GUEST for only $1395 full package or $1225 basic package (VHS)
Video: THE
FRONT OF THE CLASS - BEST SELLER DESIGNED FOR FIRST TIME MANAGERS.
Being a supervisor is like moving to the front of the class: everyone around you is watching your moves and expecting the best. But it takes more than a promotion or a job title to be a great supervisor.
PURCHASE - DVD $895 PURCHASE VHS Video - $795 - RENT for one week - $350(DVD)
- $295(VHS).
BEST SELLER FOR CASINO MANAGERS AND PIT BOSSES.
Video or DVD: THE PRACTICAL COACH
This motivational coaching tool offers sensible advice on how to care about each member of your team by suggesting three different
ways to let your team members know their performance is important. Plus, leaders will learn how to implement the "2-Minute Challenge" model for keeping employees on track.
PURCHASE - DVD $895 -PURCHASE VHS Video $795 - RENT
for one week
- $350(DVD) - $295(VHS)
Purchase include video and a Leader's Guide , etc.
Video: SEXUAL
HARASSMENT IS IT OR ISN'T IT? II
HAS A CASINO IN THE VIDEO! COVERS NEW HARASSMENT LAWS.
PURCHASE DVD or VHS Video - $795
- RENT for one week - $195.
Video or DVD: HOW TO CONNECT
IN BUSINESS IN 90 SECONDS OR LESS
In business as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression are almost immeasurable. This fun and motivational film will teach employees how to naturally make a genuine connection with everyone they meet.
How to Connect in Business...in 90 seconds or less will have a life changing impact on customer relationships and sales success as well as every other personal relationship in your employee's lives.
PURCHASE - DVD $895 - PURCHASE VHS Video - $795 - RENT for one week - $350(DVD)
- $295(VHS)
Order Now !
and get FREE SHIPPING AND FREE EXTRA HARDCOVER BOOK !- (put freebook offer on order)
PACKAGE CONTAINS : 1 How to Connect in Business...in 90 seconds or less video Or DVD - 10 "Great!" Buttons- 1 Hardback Book - 10 Pocket Reminder Cards - 1 52-Page Leader's Guide
Video: YOU'VE GOT CUSTOMERS ! Great for restaurant waitstaff training! (Bar too)
KEY TRAINING POINTS
-Be honest - customers just want to hear the truth.
-Listen before you sell - find out what customers want first.
-Follow through on customer requests - double check
-Take initiative to solve problems - offer solutions, not excuses.
-Know your product - if you don't know, find out.
-Take advantage of sales opportunities - your customer will benefit.
There has been an over-emphasis on the superficial--the greeter at the door, the forced
smile, and the gratuitous "have a nice day." Certainly, a pleasant manner is important, but
all too often meaningful service is lost while superficial friendliness masks the problem.
PURCHASE VHS Video - $695 - RENT for one week - $295 
...
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